Terms of Service

Policy Overview & Binding Agreement
These Terms of Service constitute a legally binding agreement between spraygroundnew.com and all individual users accessing, browsing, registering and purchasing products through the platform. This policy governs all usage behaviors, transaction activities and service interactions on the spraygroundnew.com e-commerce platform, supplementing and cooperating with Terms of Use and Terms of Purchase to form a complete set of platform service rule systems. By visiting the website, creating accounts and completing product transactions, users confirm that they have fully read, understood and unconditionally accepted all clauses of these Terms of Service.
Platform Service Scope
spraygroundnew.com operates as a professional e-commerce platform and authorized reseller focusing on Sprayground bags, luggage, accessories and apparel series. We provide global users with full-process online shopping services including product display, style selection, order placement, secure payment, global logistics distribution and standardized after-sales support. The platform regularly updates limited-edition product series and trendy new drops, provides long-term high-discount sales benefits up to 70% off, and supports users to subscribe to platform alert services to obtain the latest product and activity updates.
User Eligibility & Service Rules
Users accessing spraygroundnew.com must hold valid legal capacity to conduct online shopping transactions. Minors are prohibited from using this platform independently for consumption and transaction behaviors. Users shall guarantee that all personal information, delivery data and payment information submitted on the platform is true, accurate and complete, and shall not use fake identity information or others’ information to register accounts and place orders. Users shall use platform services in compliance with global network security regulations and industry norms, and shall not engage in any behaviors that disrupt platform operation and violate transaction rules.
Account Usage & User Responsibilities
Users who complete platform registration shall independently bear the responsibility for account security, including password management, login status maintenance and behavioral supervision of account operations. All order placement, information modification, message subscription and service operation behaviors generated under user accounts shall be regarded as independent operations by the user. Users are prohibited from sharing, transferring, renting or selling platform accounts for commercial purposes. spraygroundnew.com reserves the right to freeze or restrict accounts with abnormal operation, frequent malicious behavior and suspected illegal transactions to maintain platform transaction security.
Platform Operation & Service Adjustment
spraygroundnew.com reserves the right to carry out routine maintenance, technical upgrade, function optimization and content update of the platform to continuously improve shopping experience and service stability. We may temporarily suspend part of platform functions or service entries during system maintenance, and will not bear indirect losses caused by temporary service suspension. All adjusted service rules, function settings and product sales rules will take effect synchronously after being displayed on the platform page, and continued use of platform services by users constitutes recognition of updated clauses.
Prohibited Behaviors & Right Restriction
Users are strictly prohibited from using spraygroundnew.com platform to carry out malicious order brushing, false transaction, malicious return and refund, price speculation and other improper behaviors that damage platform operation order. Users shall not use technical means to crawl platform data, copy platform content, interfere with website operation, or use the platform to disseminate illegal, bad and infringing information. Once prohibited behaviors are verified, the platform has the right to cancel relevant orders, reject after-sales applications, restrict account permissions and reserve the right to pursue corresponding legal liabilities.
Service Disclaimer
spraygroundnew.com strictly controls product quality, logistics efficiency and after-sales service quality within the scope of platform operation. We are not liable for service failures and transaction abnormalities caused by objective factors including but not limited to network system failures, third-party payment channel exceptions, logistics transit delays, force majeure events and user personal operation errors. All platform service contents are limited to the scope specified by the current page rules, and no implicit service commitment beyond the policy clauses shall be deemed to exist.
Clause Update & Rule Interpretation
spraygroundnew.com reserves the exclusive right of interpretation and revision of these Terms of Service. According to platform operation optimization and industry standard updates, we can adjust and revise the policy clauses irregularly. The revised terms will be published on the platform page and take effect immediately. Long-term browsing and shopping use of the platform by users will be regarded as automatic acceptance of the latest service terms.